Career Opportunity with Accenture for CMT Comms
Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for
Developing an end to end process architecture in line with chosen BSS OSS platforms
Ability to understand the as is process understand issues with the processes which can be resolved either through technology or process solutions
Ability to co architect the to be processes with strong functional understanding of best practices in sales, marketing, provisioning, activation, billing and revenue management
Prepare Operational Impact Analysis and business cases to analyze the project in terms of cost and FTE
Act as an business advocate of the customer at all stages of the process and work with technology teams
Support projects throughout the solution development life cycle, from establishing vision and scope to validating business and user requirements in the testing phase
Engaging all the stake holders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for product launches.
Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams
Perform an effective gap analysis of the existing product & solution against the requirements, and refined define the requirements which will be cost effective & more aligned to the product solution COTS
Be able to independently liaise with customers and convincingly present process gaps redundancies identified and proposed to be processes especially in an unstructured and ever changing client environment. Be able to independently question the customer, when required
Business Development Support efforts of global sales team to identify and win potential opportunities within the CMT practice
Industry Expertise Provide industry expertise in telecommunications
Specific experiences will include
1 4 Years of progressive or consulting experience, experience in a consulting firm is preferable
Strong telecom industry background experience and knowledge on BSS OSS processes.
Consulting or functional experience for operators service providers along with the following skills
Possess understanding and knowledge of eTOM Framework and other industry standards models
Designing As Is & To Be processes, Business Process Re engineering & improvement, Business Transformation, Billing, Opportunity Assessment, data analysis and Systems Mapping.
Ability to understand cross functional process inter linkages and prepare process architecture diagrams
Propose solution options based on the analysis and recommend the option that is architecturally compliant and most feasible in terms of cost effectiveness, robustness, security and maintainability across the architecture
Complete understanding of SDLC Agile Methodology and ITIL processes and ensure all deliverables are in line to SDLC processes
Experience in continuous process improvement and identifying process gaps for New Launch, SIP (service Improvement Program & Migration processes).
Mastery in modeling tools (e.g. Visio and other BPMN Tools).
Knowledge on Standards such as BPMN, eTOM, SID, TAM preferred. eTOM certification is highly desirable. Representation in industry bodies would be an added plus
Techno Functional knowledge on following COTS will be an added plus Siebel, BRM, Amdocs Clarify, Billing, and Intec Billing & Mediation.
Strong analytical and problem solving skills
Experience working with senior decision makers preferred
MBA from a Tier 1 Tier 2 B school
Exposure to global clients is preferred