Accenture BPO Recruitment HR Generalist

  • 1-10 yrs
  • Not Disclosed

Job Description

Job Summary

The Recruiting Human Resources Generalist will provide integrated Human Resources services to appropriate groups ensuring that people related issues are managed effectively.

The Recruiting Human Resources Generalist is also accountable for the delivery of candidates to meet a small to medium recruiting demand plan.

The Recruiting HR Generalist will typically provide direct HR support to 1 3 client teams of low complexity and or 100 200 supervised people. The Recruiting Human Resources Generalist will supervise 2 or more Human Resources Reps and or Recruiters.

Key Responsibilities


Assist in the creation of and provide input to the Recruiting Plan

Collaborate with Recruiting HR Lead(s) on profile development and assist in supply and demand planning to meet overall business objectives

Responsible for managing a small to medium recruiting pipeline and meeting recruiting targets

Act as a main point of contact with external vendors agencies participate in contract negotiations and management

Provide external marketplace information to Recruiting HR Lead, stakeholders and business organizations

Gather, evaluate and report external competitor intelligence

Screen applications and select candidates

Coordinate and conduct interviews

Supervise recruiting events and sourcing activities

Ensure that all paper work is received and completed according to policy

Coordinate contract management and post offer management

Act as single point of contact for designated candidates for all recruiting related questions and concerns

Human Resources

Manage the performance management and promotion processes, ensuring adherence to timelines and accurate and fair reward decisions

Coordinate with Career Counselors and Managers to enable the implementation of performance improvement plans

Coach and advise Career Counselors to ensure effective delivery of difficult messages

Review continuously the performance feedback for individuals within remit in order to anticipate and manage potential performance issues

Monitor and implement the process of managing attrition

Job Description

Manage proactively and monitor personnel issues situations

Communicate company wide initiatives to group supported

Attend community events and promote networking opportunities

Conduct project visits to coach personnel on key policy and procedural change and provide general HR advice

Support the career and professional development of all personnel by educating them on the career model, providing guidance on career plans based on their goals and the goals of the group

Advise personnel on required and elective training appropriate for development

Monitor the supply of personnel by maintaining personnel information in all appropriate systems, and reviewing and following up on all exceptions to chargeability and utilization targets

Serve as a key contact for training issues for group supported

Run and develop adhoc training events as required


Education University degree preferably in Human Resources or similar

Work Experience Minimum of 3 years providing HR Recruiting generalist service

Work Requirements Some travel requirements depending on Clients Universities within scope

Knowledge and Skill Requirements

Strong understanding of Employment Law

Solid understanding of company policies, processes and procedures

Understanding of HR and recruiting sourcing processes, organization and tools

Good understanding of the company's business objectives and organizational structure

Good understanding of the company's position in the market place

Solid understanding of recruiting sourcing processes and organization, systems and tools

Strong understanding of recruiting profiles

Strong screening and assessing interviewing skills

Understanding of recruiting resource and marketing plan

Understanding of GU specific issues and cultural issues

Strong knowledge of one or more specific workforces, operating groups, or capability groups

Understanding of recruiting performance measurement and target metrics

Good understanding of and skills in pipeline management and yield analysis

Solid understanding of the external marketplace and industry trends

Understanding of selling messages for each workforce in the organization

Strong employment relations skills

Strong professional development and training program implementation skills

Data analysis experience

Event management skills

Leadership and coaching skills

Analytical skills and problem solving skills

Strong communication and interpersonal skills

Good presentation skills

Conflict management skills

Budgeting management skills