Key Account Manager - Japan

Location of the role: Japan (Hybrid)Imagine a workplace that allows you to own your own product and where your ideas will be heard and implemented. Imagine an environment where your performance makes a difference, not just within the company itself but for billions of travelers worldwide! That place is TrustYou.We are looking for travel-lovers, innovators, and genuinely amazing people who can help us in our mission to make guest communication and feedback simpler and more productive.As a Key Account Manager for TrustYou, you will be stationed in Japan and work remotely with our international team of Key Account Managers. The primary focus will be to share with our clients how to effectively use our products, case studies of other companies' use of our products, and work with them on initiatives to make their guest experience successful. You will also work closely with colleagues in other regions and together will be responsible for achieving strategic sales goals.As our ideal candidate you come with extensive experience in Sales in the hospitality industry. You convince us with your excellent communication skills (both oral and written), and your positive mindset.Want to learn more?In your role, you will be empowered toActively promote the use of our reputation management tools and sell new products to clients in Japan. Share the use of TrustYou products with potential clients via phone, webinars, and on-site.You are a perfect fit, if you…Have a minimum of 5 years of selling hospitality solutions experience in the hospitality industry or in a supplier contracting role in JapaneseHave excellent English &Japanese language skill - written and spokenPossess excellent interpersonal skills with colleagues and clientsPossess excellent verbal communication skills and closing skillsAre results drivenPossess the personal qualities of a winner (as part of the team) – self-belief, energetic, persistence, confident decision makerAre flexible and eager to work in a team of young aspiring professionalsAre ambitious and willing to develop skills and knowledge in the field of hospitalityHave willingness to travelAnd most importantly, what's in it for you...Working in a global, highly-motivated and collaborative teamFlexible working hours allowing you the freedom to shape your work-life-balanceRemote-friendly environment and budget for home office equipmentOn-going career development, training and coaching12 days/year for learning & developmentExperience your favorite travel adventure by using a bonus vacation dayCelebrate in style at our team events (in-person and virtually)Social benefits and perks based on locationAbout TrustYou:The TrustYou Guest Experience Platform is used by more than 50,000 hotels worldwide to consolidate and analyze guest feedback, as well as provide real-time communication, allowing guests to message the hotel reception while they’re at the hotel. Within one tool, hotels get an overview of all reviews from platforms like Booking.com and Google and are able to improve the hotel experience for their guests. Our semantically analyzed data is also used by big tech companies like Google, Bing, and Hotels.com to serve curated feedback data to billions of worldwide travelers.Why TrustYou?At TrustYou our values shape our working environment, our team, our business relationships to enable companies with the power to listen. We strive for customer excellence and live and breathe an open feedback culture. Our team is our most important asset and our teamwork and collaboration bring best results. We test, we learn, we improve. Every team member has a unique voice that is heard and contributes to TrustYou's success.Working at TrustYou means you’re working in a fast-paced and international environment, where innovation is at the forefront, the people are passionate, and collaboration and working together towards achieving common goals is commonplace.For more information about Life at TrustYou check out our LinkedIn Life Section.Ps.TrustYou is an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.If you are excited about this opportunity, join us! We look forward to your application and getting to know you.APPLY FOR THIS JOB\n\n