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Patient Connection Specialist-Fluent in Korean

Who We Are:

Easy Health is on a mission to revolutionize the health experience.

We began as a tech enabled, distributed insurance agency. To deliver better health outcomes and member experiences, EasyHealth is going beyond health coverage to create connected health journeys that educate members about their benefits and connect them with easy and accessible preventative care.

We’re focused on the rapidly growing Medicare market, and we use technology in simple, scalable ways, to make big differences in the member experience. Behind our growth is the amazing teams driving it, connected in mission but spread across the globe. Despite our distance, we work together to create truly disruptive healthcare experiences!

We are member obsessed and we're on a mission to improve health options and outcomes for 60 million Medicare-eligible Americans. Our mission at EasyHealth is to improve the quality of life for the individuals we serve by providing them with a positive personal experience. Who We Need:We're looking for a bi-lingual Korean speaking Patient Connection Specialist to join our team. This role will report to our Manager, Contact Center Operations. The position is fully remote.

*****All candidates must speak Korean and English fluently*****

Job Type: Full-Time

Schedule: Monday – Friday 8:00am to 5:00pm

Pay: $18.00 per hour.

Benefits: Medical, Dental, Vision and much more!

What You’ll Do:

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.Schedules various types of appointments for practitioners Contacts patients by phone to remind upcoming appointments, to ask follow-up questions, and to provide instructions if needed; cancels and reschedules appointments as well. Assists with patient message call backs. Establish a trusting relationship with members, caregivers, clinical staff and vendors.

Who You Are:

Bilingual (Korean/English) (Required)Written and orally proficient in English and Korean (Required)High School Diploma or GED (Required)1 year of healthcare experience (Preferred)1 year of customer service experience is (Required)Medical office or healthcare experience in appointment scheduling and managing patient calls (Preferred)

Reasons to Join Us:

We value people who are bold, ambitious, clever, collaborative and customer-centric. We’re a global community growing together.

If you love a challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing healthtech startups, then Easy Health is the team for you!

Easy Health offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Key moment to join Easy Health in term of growth and opportunities.Fast-learning environment, entrepreneurial and strong team spirit.Our people matter, and we invest to help you unlock your full potential.Competitive compensation.

At Easy Health, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our customers and partners. Easy Health is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
4 days ago

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