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Concierge/Customer Relations Specialist (4pm-Midnight)

Concierge/Customer Relations SpecialistLocation: Revel on Capitol HillEssential Duties and Responsibilities include the following. Other duties may be assigned.Assist with guest check in/out processMeet and greet guests Respond to guest requests professionally and in a timely mannerRespond to phone and email customer inquiriesEnter data into MRI system Schedule maintenance, housekeeping and other outside staff and vendor activities·Follow up on all activities and processes until successfully completedTroubleshoot customer service issuesProvide coverage for team members when neededOther responsibilities as assignedHours/Days: Tuesday through Saturday 4:00pm -MidnightPay Rate: $19.00 - $20.00/hourEducation and/or Experience Required:Associate Degree or some college preferred, 2-3 years B2B customer service experience requiredPreferred Skills: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospitality industry experience a plus, Detail orientated, Outgoing personality, Customer Service experience required, Excellent communication skills, both verbal and written; ability to multi-task in a fast-paced environment; computer proficiency.

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
4 days ago

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