Lead Product Analyst

Department: Analytics and Insights

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What we’re looking for:

As a Lead Product Analyst for Business Services products, you’ll be responsible for driving and managing data projects for Business services vertical. You will report functionally into the Global Lead of Product Analytics but will work closely with the Product managers in this product vertical. This role will also work on leading and managing the prioritisation and impact of work related to other data teams in the squad including Analytical Engineers and Data Scientists.

As a Lead Product Analyst, you will be:

Working in close collaboration with product owners to consistently achieve the collective understanding of product, user and their problems

Setting up a clear prioritisation of projects and activities for the delivery teams including Analytical Engineers, Data Scientists

Champion the experimentation mindset in the product teams by enabling the right tools and self serve analytics

Building great relationships with your team members and other analytics teams - influencing business KPIs, roadmaps and prioritisation.

Developing SQL code to interrogate our data to solve key business problems

Proactively bringing new ideas to the table relating to business questions, analytics approaches, datasets and ways of working.

Working with technical stakeholders on best practices in event tracking including naming conventions to ensure the right data to produce relevant product insights is collected.

What makes you a great fit:

Having 7+ years of experience and at least 3+ years leading analytics/BI Teams.

Experience working in fintech firms, B2C product company or a start-up or fast growing company preferred

Excellent leadership skills - you can drive and influence team of analysts, engineers and data scientists without any formal reporting

Strong skills on SQL and Visualization tools ( Looker, Tableau, Qlikview etc.)

Strong bias for action, to drive initiatives and working groups objectives

Experience of translating business problems to data problems and doing a business impact estimation to drive prioritisation

Prepare product usage analysis to identify opportunities around improving metrics and KPIs

Exhibit excellent communication skills, especially story telling using data points.

You are comfortable to lead business wide initiatives that require cross team collaboration with little support

Experience using Agile development methodologies and familiarity using JIRA/Confluence to document

Proven experience and comfort using site/app experimentation solutions, such as Google Optimize, Optimizely, VWO, Launchdarkly or similar platforms

You have ability to deal with ambiguity and competing objectives in a fast paced environment

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

Competitive salary

Self & Family Health Insurance

Term & Life Insurance

OPD Benefits

Mental wellbeing through Plumm

Learning & Development Budget

WFH Setup allowance

15 days of Privilege leaves

12 days of Casual leaves

12 days of Sick leaves

3 paid days off for volunteering or L&D activities

Stock Options

Tidean Ways of Working

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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