Shift Supervisor

Overview

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Responsibilities

Job Duties:

Ability to fulfill all duties listed for a Customer Experience Advocate

May carry out all opening and closing procedures in the absences of store management

May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management

May represent management in resolving customer service issues

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Qualifications

Education:

Minimum: High School Diploma (or currently enrolled) or GED

Preferred: AS Degree or Higher

Experience:

Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

Drug test

Initial and continuous exclusion and sanction/disciplinary monitoring

Any and all additional eligibility requirements based on the specific position