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Application & Infrastructure Support

Experience - Required: Application support and Release Mgmt experience in banking domain Scripting in Unix and Windows and Strong configuration experience in Geneos and Autosys. Must be knowledgeable on SFTP, Messaging Queue or any other file transfer/data transfer mechanism between applications. Working knowledge of infrastructure components. (E.g. routers, load balancers, cloud products, container systems, compute, storage and networks) Excellent debugging and trouble shooting skills Hand-on experience in instrumentation, customization and usage of modern monitoring toolset such as Dynatrace, AppDynamics, Grafana, Splunk, Geneos etc. Working knowledge in at least one of the relational database (SQL Server, Oracle, DB2 etc.) Working knowledge in Mainframe Technologies and tools such as CAView, Endevor, TSO, ISPF, JCL etc. Knowledge on working on self-healing tools like AAAs, script writing for process restart and automated housekeeping etc. Advantageous to have working experience in docker, containers , Kubernetes. Add-on: Experience in APM monitoring technologies such as Appdynamics and Dynatrace Role Specific Skills Very Good: Data gathering, analysis and troubleshooting skills Change Control and Release Management best practices Knowledge if automated release management and experience on setting up AIM and ARM. MS Office -> SharePoint, Excel Pivot Tables Knowledge of QA role, test workflow and the SDLC Good: Understanding in Root Cause Analysis of software defects Understanding of systems, roles, and dependencies between teams in SDLC Knowledge on SNow, Jira, Confluence Foundation of financial product and services knowledge Soft Skills A proactive and positive approach to problem solving, taking ownership of issues, and having the determination to follow things through to resolution Excellent verbal and written communication skills and attention to fine details Confident nature, willing and resourceful attitude with desire to provide high quality solutions Polite persistence in making sure all questions are answered, will not accept vague responses Drill into the details to determine and report on the potential risk factors Ability to work in a business critical and high-pressure environment Ability to multi-task effectively and produce high quality work with limited supervision Ability to transition quickly between technical and business discussions to effectively communicate with all stakeholders Ability to understand and get the overall Business picture to put things together in perspective and understand the impact Good business and commercial acumen, with an awareness of the business and financial impact of environment instability Interact with all levels of management to ensure business continuity Nice to have skills ITILv3 / ITILv4 Foundation certification Natural ADABAS/COBOL language skills in Mainframe Knowledge of process improvement / continuous improvement tools Professional certifications in Project Management or Testing AWS/Cloud and SRE certifications

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
70 days ago

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