Provider Services & Payment Supervisor

As a member of the Capital Area Child Care Services team, you will join an incredibly talented and hardworking department dedicated to assisting providers and families receiving child care scholarships to advance BakerRipley’s impact in the region. Reporting to the Operations Manager, the Supervisor, Provider Services & Payment is responsible for: CORE DUTIES AND RESPONSIBILITIES: Review assigned program/service areas to determine ongoing compliance with applicable local, state, and federal rules and regulations, contractual requirements, and Agency policies and procedures. Occurring monthly, quarterly, or as needed.Develop and utilize quality review tools as needed to support and document performance resultsPrepare and issue timely and accurate quality review reports identifying observations. Maintain complete, organized and accessible quality review recordsFacilitate and work alongside program and administrative staff to document and improve processes; create and update process maps and procedures, and provide technical assistance as neededDevelop good working knowledge of local, state, federal and contractual rules and regulations, and interpret information to assess needed changes, additions, deletions to procedures and process maps.Establishes rapport and credibility with internal and external customers by providing solution oriented communication Other duties may be assigned at the discretion of this position's supervisor.