Underwriting Operations Analyst

Overview

Do you have detailed underwriting operations experience? Do you enjoy troubleshooting and fact finding?

Our Underwriting Operations Analyst works closely with the Underwriting Operations Manager and the wider Underwriting team to provide support on operational performance and processes, query management whilst ensuring operational objectives are exceeded and group principles are followed. The Underwriting Analyst is also responsible for the smooth running of operational processes to resolve issues relating to the Policy Administration System (PAS), working across multiple lines of business and is crucial to the efficient running of the syndicate, and in ensuring the accuracy of data and reporting.

Supported by the Underwriting Operations Manager you’ll be:

Working on items where data differs between core systems. Investigate and confirm the correct value and ensure the data is updated and query closed

Partnering with our outsourcing providers on query management, SLAs, and quality checks

Ensuring quality and integrity of Underwriting and Operations data

Supporting the wider operations team to optimise operations processes

Liaising with underwriters, brokers, and other interested parties to address and resolve operational issues that may arise

Supporting Ad-hoc project and other work items at request of Operations team management

Assisting in the delivery of successful operational and business-related change projects as needed

Collaborating with other departments, ensuring the enforcement of operational guidelines, regulations, and processes operate within industry related regulation

What you’ll get in return:

25 days holiday

Discretionary bonus scheme

Employee assistance programme

Annual holiday buy (up to 3 extra days)

Salary sacrifice benefits

Annual benefits reviews

Enhanced Family Friendly Benefits

We’d like for you to apply if you have:

Provided support in either data entry processing, or data validation investigation, with an emphasis on fixing as well as identifying the issues

Technical knowledge of London Market systems and key reports

Attention to detail and a passion for investigation and troubleshooting

Strong data and analytical skills

It would be an advantage if you also have:

Insurance technical knowledge from either Broker or Underwriting

Experience with Sequel UW/Eclipse or other Policy Administration Systems