Area Sales Enablement Trainer - C4137

Overview

Area Sales Enablement Trainer

The Area Sales Enablement Trainer is responsible for training, engaging, and developing a team of sales associates in a multiunit capacity. By inspiring our in-store teams to operate at peak efficiency, shifting sales into high gear, and driving powerful and dynamic customer experiences, an ideal candidate will bring value added functions to the area. Reports to the Channel Training Supervisor and the National Director of Sales Enablement, the incumbent will be driving results through expert level both virtual and face to face facilitation, development, resonant coaching, and achieving sales specific learning functions.

WHO ARE WE LOOKING FOR?

An inspiring leader that enables store staff to deliver on sales objectives, operational excellence, and superb customer experiences. The idea candidate should have a strong track record of sales leadership and team development.

POSITION RESPONSIBILITIES

AREA PEFORMANCE

Continued analysis of current business needs by measuring KPI’s and partnering with area leadership.

Increasing sales acumen through consistent coaching and development conversations in field.

Achieve key business objectives including sales targets and quality metrics while delivering a best-in-class customer service experience in a multi-unit environment.

Effectively communicate and monitor the performance of the sales team against all sales targets including new activations, Xfinity Comcast for broadband, TV connections and other quality and profitability mixed metrics for the store.

Oversee and maintain training material and curriculum resources with upward feedback to Manager of Sales Enablement.

Participate in special projects as needed

Other projects and duties as assigned

MIX

Facilitate sales and sales training that will be executed through classroom, on-the-job training, train-the-trainer as well as synchronous and asynchronous e-learning strategies

Build strong relationships and partner with all levels of leadership to drive learning initiatives in-market. Including but not limited to local client management, local level vendor partners, vendor partner trainers, and our internal learning enablement team.

Distribute training aids, such as instructional material, handouts, evaluation forms, etc.

Liaise with vendors/carrier partners as directed by OSL HQ to drive learning objectives

Ensuring correct in field process execution of all operational and sales duties.

RETENTION

Ensure career development conversations are had to focus on employee development.

Have candid conversations with managers and associates to raise their awareness of development opportunities and connect them to resources

Create and maintain training schedules for existing employees and new hires

SALES SPEED AVERAGE

Facilitation of the onboarding process with each new hire increasing speed to execution and sales effectiveness.

Train sales representatives to ensure they are equipped with the product knowledge and sales skills to be successful in their role

Develop realistic and applicable action plans for each member of the sales team to ensure they meet their goals.

Leverage role-playing and side-by-side selling to demonstrate successful sales strategies and tactics

Provide coaching, mentoring, and motivation to a team around selling techniques, customer experience, and operational efficiency

Implement and execute new employee onboarding, sales/operations training, product training, talent development and growth initiative programs to accelerate sales associate performance

QUALIFICATIONS/SKILLS/JOB REQUIREMENTS:

3+ years of experience in a sales or training role in the retail industry

Have the strong ability to motivate, inspire and build long lasting relationships within all levels of the organization

Must be self-motivated and keen to build and develop your own career through constant learning

Demonstrate credibility, knowledge of all learning platforms, product knowledge and training materials

Strong understanding and execution of selling processes

Be able to downwardly communicate sales process to a team of people and be able to measure impacts in both qualitative and quantitative terms.

Strong knowledge of and confidence with MS Excel, Word, PowerPoint and webinar platforms

Must have high level of organizational, time management and critical thinking skills

Experience in facilitating small and large groups

The successful candidate will be energetic, responsive, decisive and must possess a good knowledge of the wireless industry

Strong communication and influencing skills (verbal, written, presentations)

Strong relationship management skills to establish trust and credibility with associates, business leaders, and subject matter experts; getting results with and through others without formal authority• Travel (approx. 60-80%)

FOR PRIOR TO APPLYING TO THIS POSITION, INTERNAL CANDIDATES MUST MEET THE FOLLOWING CRITERIA:

6 months in current position

Meeting all performance expectations

Discuss with their Manager prior to applying for the position.

Sounds like a good fit? Well, let’s talk!

For more info, contact us at careers@oslrs.com

At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.