Engineering Manager (Remote, Croatia)

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity

As Engineering Manager you will build, engage and lead three high performing product engineering teams, focusing on developing a culture of engineering excellence. Your strong technology and people skills will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations with a view to further professionalize our offerings and globally scale our platform to offer over 1 million users a seamless platform experience.Your role plays an integral part in your people’s growth whilst staying close to all important technical decisions made about our product. You get to have a great influence on a lot of different processes within the Engineering department and there is plenty of opportunity for you to learn and grow further professionally here.About our Engineering department: we are a globally distributed (mostly remote working) team of technically astute, honest and driven Engineers who are passionate about developing meaningful products. We are supportive and trust and enable each team to constantly drive incremental improvements together. There is a no-blaming culture, open communication and active listening at all levels. We are approachable and enjoy socializing with each other outside of work too.Our department consists of 15 different teams with more than 120 people that all work together on one great product. We drive innovation by providing everyone 25 ‘innovation days’ per year to focus on making improvements or developing something new, something they wish to build, with no external stakeholders involved.

What you'll do as Engineering Manager:

Manage a group of developers and technical leads

Create and prioritize long-term objectives, product and other company goals

Have a direct impact shaping the team and organizational growth

Work closely with the Product Development leadership, including VPs and Directors of Engineering and Product areas, to build a world-class engineering organization

Working closely with Senior Engineers across teams to ensure the software is evolving in the right way to meet short and long term goals

Lead performance goals for teams; evaluate performance and provide coaching to facilitate professional development

Contribute to building an environment where continuous learning and improvement of the engineering team is a focus

Attract and recruit talent across the organization to help execute the FreshBooks mission

Anticipate and prepare for the future - technology, people, culture and process

What You'll Bring to the Role:

Proven experience managing multiple (preferably 3) development teams

Good experience with measuring team performance

A solid understanding and first hand experience of software development fundamentals, data structures, design patterns, system architecture and how web technologies work

Extensive experience working with Scrum or Agile teams

Good experience with collaborating closely with the product teams to manage deliverables

Good prioritization skills

Advocate for clear documentation

The ability to influence an organization through exceptional communication and interpersonal skills

A demonstrated ability to anticipate the future, navigate ambiguity, develop plans and successfully execute over multiple quarters

A love for learning, constant drive for self-improvement and a desire to help everyone become better

Nice to haves:

Experience building scalable web applications

Experience managing long-running technical projects within a product company

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:

🩺 Comprehensive Compensation and Wellness Benefits. Stock options for every full time employee, generous time off, annual healthy living credit, and more.

📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.

🌱Working Environments to Help You Thrive. Beautiful office space to welcome you to in Zagreb, Croatia, and remote FreshBookers receive a home office credit to set up your home office.

🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.

🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.


Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.


Job Type
Full Time
63 days ago

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