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Product Manager - Tours & Experiences

Job Specification:

See Sight Tours provides visitors to cities across North America with small group tours and private sightseeing tours. The goal is to create an exciting, fun, friendly and enjoyable experience for our customers, by removing the stress of travel and taking care of all of the tickets, line-ups and also engaging in relevant and informed conversation regarding the vibrant sights and surrounds of those cities.

We are looking for an experienced travel product manager to be responsible for the creation and development of tours which deliver planned volume, margin and revenue targets across their brands. You’ll be liaising with existing and potential new suppliers, visiting them when necessary, as well as working with the company’s marketing team, ensuring new products are marketed effectively.

You’ll be commercially-savvy, ensuring accurate costings to ensure the tours are the most competitive in the market as well as accurate pricing and margin returns on each product and provide training to ensure your team is up to date with current and future products.

Job Description:

Architecting the tour itineraries after carefully studying what our competitors offer.Working with the existing operations team to create on-brand experiences for our small-group style toursAssisting in the development and implementation of the online travel product store, to include website design, ecommerce platform set up, product selection and product reviews.Regularly go through customer reviews and create new experiences for tourists for that wow factor.Negotiating commercial terms with any third parties involved/employed.Preparing regular cost analysis and revenue reports and coordinating with the finance/accounts team.Competition monitoring and comparison of commercial termsCoordinating regularly with the marketing and client services team for program refinement and improvement.

What are we looking for?

Experience in the Travel and Tourism IndustryExperience in building food tours, walking tours, vehicle tours and other types of tourism experiencesProven background within a travel product manager roleExcellent verbal and written communication and interpersonal skillsHighly customer-focused, friendly and team orientatedNumerate with strong commercial acumenAbility to prepare and present wellProactive, demonstrating initiative and problem-solving abilitiesSales and business management skillsData analysis and insight competencies.

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
67 days ago

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