Sales Trainer - Google Ads

Overview

Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.

Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision making skills.

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matters

Inclusive - Everyone is Included and everyone wins

We work hard and party even harder.

We are seeking a dynamic individual, with outstanding product knowledge and a passion for training on Google Ads. Candidates should possess strong business and sales acumen and outstanding product knowledge and be able to manage multiple projects simultaneously in a fast-paced environment. You will be responsible for managing and delivering internal training on Google Ads product suite including Search, Display, YouTube and Shopping - translating this knowledge into sales narratives with clients and agencies.

Benefits & Perks

Flexible working model between remote and from the office Currently remote

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan Opportunity to grow in organization

Paid 4 weeks training , 2 weeks leave

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Weekly Friday Night Drinks / Social,Trivia Nights,Games evenings and Movie Outings.

Medical and Dental benefits,Employee Family Assistance Programs, Rewards & Recognitions programs.

Base Salary-$51,000 per year with possibility of OTE of $53,500 per year

Schedule:

Fixed schedule Monday to Friday 9am to 6pm

Location:

Candidates are advised to be within travel distance from our primary location Yonge & Eglinton

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

Qualifications

BA/BS degree or equivalent practical experience.

Min. 1 year of training experience in a sales driven environment (inbound or outbound)

Extensive knowledge of Google Ads product offerings

Strong interest in delivering training in a classroom and remote setting

Ability to speak and write English fluently and idiomatically

Public speaking skills

Desirable experience working in a structured sales environment

Desirable an experienced trainer

Desirable project management skills.

Responsibilities

To align with the Training Manager and Google PSA managers plan, develop and deliver product training programs based on needs analysis and in conjunction with new product launches, features etc.

To ensure sales and product training are clearly defined, documented and delivered for each role within the organization on a quarterly basis.

To implement internal and external best practices into the product training which lead to improved sales performance and profit.

To be an Ads product expert providing training (80%) and support (20%) to all roles in the project on how to implement various aspects of the Ads product in a way that will benefit the end client through increased profitability and customer satisfaction.

To track and measure training results working with the Sales Analyst before presenting this back to the Operations Managers and Client.

Complete 1 minimum call shadow per week

Deliver 2 Progressive trainings per week +1 Micro learning

Onboarding of new hire classes

To complete training needs analysis on a quarterly basis.

Present Training updates and insights on a weekly market WBR