Commercial Account Manager, DACH & CEE - German Speaking

About The Role & Team

Amplitude’s mission is to be the operating system for digital business. At its core, Amplitude provides a new window into digital customer behavior that helps businesses answer the question: “Where do we place our digital bets to maximise growth?” We approach challenges with humility, we take ownership of our contributions, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This role will focus on renewing and expanding customers in our corporate segment. We need a Commercial Account Manager with 2+ years of experience in renewals and expansion for client companies of 1-1500 employees. This person will own and manage a book of business, driving evaluations from early stages to close, and managing complex customer relationships in the DACH and BENELUX regions.

As a Commercial Account Manager, you will:

Lead renewals and growth strategy, commercial conversations and accurate forecasting within an existing book of business

Become an expert on Amplitude's product and conduct discovery calls, customised demos, and presentations with client executives

Effectively sell the value of Amplitude to key stakeholders within the account; pitch how Amplitude delivers ROI to the customer and is an integral part of their growth strategy

Gain a deep understanding of the business needs of your customers

Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success

Handle order form drafting and working with deal desk for expansions and renewals as required

Exceed quarterly and annual targets

You’ll be a great addition to the team if you have:

2+ years of SaaS selling experience in renewals and expansion

Experience delivering customer business reviews and driving renewal and expansion conversations

Ability to tell a story using data

Problem-solving mindset and positive attitude towards the change that comes with working at a rapidly growing startup

Experience running POCs and mutual close plans is preferred

Ability to work and thrive in a team setting

Excellent communication and presentation skills

About you:

You thrive in a collaborative team environment

There is no challenge too big to overcome

Customer satisfaction is important to you

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.