Principal Product Manager - Product Insights - Barcelona or Remote

Principal Product Manager Product Insights

At Free Now, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive.

To be able to do that, we heavily rely on receiving, managing and operationalising a constant stream of feedback, insights and data from our customers–fueling our day-to-day decisions for building the best mobility Super App.

In our cross-functional setup, we are building foundations, processes and frameworks for the entire Product & Tech team to empower them to make the best decisions towards that goal.

You are joining a team of Agile Coaches/Change Managers and Product Managers that share one vision:

Enabling the organisation to become the best version of itself. Effective in decision making, efficient in execution.

Join us shaping the future of Mobility and the future of the organisation behind it as Principal Product Manager for Product Insights in Hamburg, Barcelona or Berlin (where most of the teams we are working with are located) or remotely from any 11 European countries*.

*Spain, Germany, UK, France, Portugal, Italy, Poland, Republic of Ireland, Greece, Netherlands

Your responsibilities:

You design, propose and roll out processes to integrate various insight sources (Digital Experimentation, Customer research, Market research) into the overall Product Life Cycle (e.g. by conceptualising, creating and making available training/workshops/consultancy sessions for Product Managers, Engineering Managers and UX colleagues)

You act as a key contact person for PMs on Digital Experimentation (DiEx). You drive its integration in different teams to effectively manage the generation of learnings through experimentation. You consult and work closely with Analytics, Data Science to create and maintain a support framework for PMs to effective design and run experiments

You work closely with the Product Management (leadership) team, Analytics, Digital Experimentation, Data Science and UX, finding and integrating their different needs and perspectives into a holistic toolset and process that enables Product Managers, Engineering Managers, UX Researchers and Analysts to have all critical insights at their fingertips when developing products together

You ensure insights, experiments and learnings are transparently documented and easy to access to serve as a knowledge base for Product teams and stakeholders

Together with the Agile Coach team and peer Principal Product Managers you understand challenges in the teams along the Product Life Cycle and develop solutions to tackle them

You support establishing a collaborative, experimental and learning mindset and culture in the Product and Tech function and beyond by building initiatives and alliances cross-functionally

Your profile:

5 years of experience as a Product Manager or similar (e.g. Product Analytics, UX Research) working with Engineering Teams and other Product Managers in a data-, experiments- and insights-driven environment

Desired Industries and exposure next to Mobility would be experimentation-focused, ideally mobile industries such as gaming and marketplace platforms

Creative, self-starting way of working, will to experiment, fail fast and learn forward

Strong experience in lateral leadership across Product Management teams and stakeholder maps, proficient in coordinating across multiple cross-functional teams and Products (e.g. as Process Specialists, Project Lead of complex, product-spanning products)

Strong ability to manage senior stakeholders (including C-Suite members) and to manage upwards and laterally leveraging Product, Tech and Data leadership towards evolving the organisation on multiple levels

Deep understanding of integration of Digital Experimentation with e.g. A/B tests (using tools like apptimize or similar) and User insights into continuous Discovery/Delivery Product Development processes

Experience in agile working frameworks (SCRUM, KANBAN, LeSS, etc) with the will and ability to create an own framework if the existing don’t fit

Prior exposure to Change Management, Organisational Analysis desirable

Diversity & Inclusion

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.

We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.

Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month.

Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there!

Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.

Need a lift? We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.

More Benefits? Monthly mobility budget for FREE NOW rides, quarterly team events, company-wide onboarding days at our HQ in Hamburg, relocation assistance for internationals, birthday-off, kudos and many more!


FREE NOW is Europe’s leading multi-mobility platform backed by BMW Group and Daimler AG. Next to ride hailing, FREE NOW also offers micro-mobility services such as e-scooters, e-bikes, e-vespas as well as car sharing. It consists of the services FREE NOW (10 European markets) and Βeat (5 Latin American and 1 European market). Summed up, those services currently attract 50 million users in 16 markets and more than 150 cities. FREE NOW is therefore the biggest multi-service mobility provider in Europe and the fastest-growing ride-hailer in Latin America. FREE NOW works with various third party providers to offer their customers an even wider range of options to get from A to B. In total, around 1,900 employees in around 35 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.

Job Type
Full Time
74 days ago

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