Marketing Operations Manager

Remote | United States | Revenue | Full-time

At Luna, our mission is to make quality, affordable vision care accessible for all.

Our diverse team is working to advance the vision industry with an ever-growing collection of innovative solutions designed to address the toughest challenges facing eyewear businesses and doctors. We offer suites of products and services that improve and increase vision prescription access, streamline online shopping with virtual try-on and facial measurements, and support fulfillment and delivery.

We partner with forward-looking eyewear retailers and brands, as well as eye doctors and optical shops, to accelerate their digital transformation with end-to-end solutions that revolutionize vision experiences online, offline, and everywhere in-between. Our solutions are currently used by over 10 million users each month, all around the world.

We have a diverse, talented group of 150 team members, expected to grow to about 200 next year. We are moving swiftly to support this growth, which means you will need to wear lots of hats, be proactive, and be ready to have a massive impact. You will report to the Global Head of Marketing and work with a team of dedicated marketers and creatives who are passionate about succeeding.

Why you want this job:

At heart, you’re a problem solver. You love to add structure and organization to everything you do.

You are a “big picture” thinker who can effectively prioritize a long list of objectives and responsibilities.

Along those lines, you can also pivot quickly from one project to another without losing sight of bigger goals.

You geek out on getting to know the ins and outs of Martech tools and are excited to help us optimize the use of various platforms.

You can be direct and candid while maintaining a high level of respect for your colleagues.

You work well with stakeholders from diverse groups and communicate needs clearly across the entire team.

You are excited about the challenge of helping our team build a global brand and launching innovative vision technology solutions.

Working with a team that is committed to succeeding energizes you.

What you’ll do:

Build, test, and execute company emails, newsletters, and nurture campaigns, as well as providing Hubspot management support to our Revenue Operations Manager

Manage, maintain, and optimize Luna’s WordPress website (luna.io), including developing new pages/templates, publishing content, reviewing performance analytics, identifying opportunities, and coordinating with sales, client success, legal, and product teams on needs and updates

Manage Luna’s demo site (demo.luna.io), collaborate with content and design teams in architecting upgrades, and coordinate needed updates and optimizations with our third-party development team

Manage webinar platform and its integration with Hubspot, luna.io, and Salesforce

Project manage webinars internally and with external guests

Manage Martech expenses, including budgeting, reporting, and reconciliation

Field and project manage marketing requests from internal teams

Provide support in miscellaneous marketing team projects (like tradeshows)

Execute posts on social media accounts based on the content calendar

What you’ll need:

3-5 years' experience in a marketing, marketing operations, or tangential role

Proficiency in Hubspot or similar CRM platform

Proficiency in WordPress or similar CMS platform

Familiarity with Figma or similar design tools

Project management experience (and interest to grow this skillset)

Exceptional written and verbal communication skills

Innovative, proactive, and resourceful problem-solving skills

Strong attention to detail and deadlines

Deep organizational skills

Natural collaborator and team player with a positive attitude and strong interpersonal skills

Bachelor’s degree or higher, or equivalent work experience

About us

We’re bright minds creating innovative solutions to real problems in the vision space. We are passionate people who bring big energy to big problems and aren’t afraid to do things differently or take a new approach to old challenges. We inspire and support each other in our mission to make quality, affordable vision care accessible for all.

Our diverse team includes engineers, eye doctors, entrepreneurs, creatives, and researchers who come together from all around the world to revolutionize the vision industry with smart, well-designed solutions. Our distributed workforce philosophy allows us to find the best fit for our roles based on talent, not on location.

Perks & company culture

We offer all the perks you should expect from a great tech company: competitive salary, meaningful equity-upside, medical and dental insurance, unlimited PTO, and a 401(k) with a company match. We care a lot about doing the little things well and work hard to build a strong team culture. We organize online team events and activities to bring our remote teams together and find creative ways to build our culture with team members around the world.

Inclusion and listening are at the heart of our brand culture. We celebrate different backgrounds, experiences, and perspectives and encourage everyone to be their authentic self at work. We welcome everyone regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or genetics. We dedicate ourselves to providing an inclusive, open, and diverse work environment. For these reasons and more, Luna is a proud equal employment opportunity employer.