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Customer Development Representative

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

Our team is growing! We are hiring a Customer Development Representative to join our business development team in London. Your mission is to uncover new opportunities within a warm base of customers. Build strong, meaningful and lasting relationships, and grow our footprint within each account. Ensure we are delivering excellent customer experience by solving our customers communication challenges

What You'll Do:

You’ll be serving as the primary account owner for 150+ existing accounts. These customers haven’t been touched for some time. you’ll use your business development mentality to generate fresh opportunities and build relationships

You’ll be maintaining strong relationships with multiple contacts at each account

Developing a deep understanding of each customer’s business and identifying opportunities to up-sell and cross sell additional Bandwidth products

Driving revenue generation and developing strategic partnerships

Cultivating and managing a healthy Sales funnel and ensuring forecast accuracy

Achieving assigned quota for new revenue growth within accounts

What You Need:

Sales background in SaaS or Telecommunications

2 years experience in a similar role

Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline, required.

Take pride in delighting your customers and solving their problems

Strong people skills - being empathetic, insightful and approachable

Proven success navigating organisations and ability to quickly identify the decision makers and the decision making process

Must be hard working, focused and ready to go above and beyond to delight your customers and colleagues!

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

Work Laptop & Mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home

We contribute 8% of monthly gross salary into your private pension

Health & Travel insurance, with extensive coverage and a simple claim process

Extensive employee assistance resources, offering advice, and support on a range of issues including childcare & eldercare research, debt & budgeting, and work-related issues

Cycle to work scheme and an onsite gym

24 days annual leave per year and 1 additional day every 3 years

Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email

Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges

“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild

90-Minute Workout Lunches and unlimited virtual meetings with our very own nutritionist

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
68 days ago

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