Senior Manager, Consulting Services_Regional

About the job

The Red Hat Customer Success team is looking for a Consulting Services Senior Manager to join us in Mumbai, India. In this role, you will guide and manage our consulting services business, which includes both technical consulting and project management services in India. You'll help us evolve and grow our Services team to engage across IT environments and offer more strategic services together with our technology solutions. You will ensure sales alignment and integration, promote the services business model, offerings, go-to-market (GTM), and operations, and you'll provide leadership and organization management. You’ll need to work closely with the Red Hat Sales team in India to promote sales and business development for Services teams across the region. As a Senior Manager, you will guide your team in preparing or reviewing project proposals, including business and technical requirements, deliverable schedules, delivery times, deal closing.

What you will do

Manage the financial performance, including tracking and reporting in regard to bookings, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels

Mentor the India Consulting Services team

Oversee and implement systems, policies, and processes to ensure standardization, optimization, legal, and fiduciary compliance

Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives

Work with sales managers and sales account managers to promote the Services business in large and complex enterprise accounts in India

Oversee Services sales and be responsible for the overall quality of the Services business

Represent the India business and collaborate with Asia Pacific (APAC) sub-regions and global teams

Adopt and implement global strategies and offerings

Create, implement, and promote India services partner strategy

Scale the business to meet our 3 to 5-year strategies

Advocate for value-selling and solution-selling approaches

What you will bring

10+ years of experience working in the IT professional services industry

4+ years of experience with associates and organizational management in India

Record of growing a successful consulting business

Solid customer and consultative skills

Technical background as an IT professional to relate and earn credibility with the Consulting team

Business development and go-to-market experience

Sales leadership and services management experience

Ability to deal with ambiguity in a fast-moving business environment

Excellent collaboration, communication, and inspirational skills

Knowledge of middleware or infrastructure platforms is a plus

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