Executive – Complaints - Corporate - Goregaon

We at spocto are building an incredible product that helps India's Economy stay vibrant. We help lenders/businesses stay financially healthy by ensuring that they get back what they are owed through a full stack Collections platform. 

In terms of our impact alone, our platform has processed volumes worth more than 97 Billion USD and served over 54 million unique customers. All this, while keeping our mission of driving dignity into every stakeholder when it comes to collections.

The time could never be more suitable for us to have like-minded people who will drive the next level of innovation at spocto and for India overall.


Today the collections industry is as big as the airline industry in India, it’s time we give it what it’s due. We at spocto are developing a full stack collections platform that is powered by AI ML capabilities, that is radically changing collections within debt. And in near future, we plan to disrupt other industries that play a crucial role in nation building such as insurance, and many more. 

In this Company, not only are we understanding about customers and the importance of repayment, but we are the first movers when it comes to introducing cutting edge technology to this industry. 

We have products and features specifically built to help our clients improve their collections efficiency, enhance customer experience and most importantly, bringing perfect compliance in their operations.


Our products:


·         SMARTRank - An Early Warning System that highlights ‘Value-at-risk’ within portfolio


·         SMARTCollect - A digital first phygital collections platform powered by AI ML capabilities


·         KisanPay - An Agri initiative by spocto to bring farmers mainstream through education, context, and the power of linguistics


·         Bhasa - A powerful AI conversational bot that is packed with all major languages across 100+ dialects


In Feb 2022, spocto was acquired by Yubi (formerly known as CredAvenue).


About Yubi:

Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.


In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology.

All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.


·         Yubi Loans – Term loans and working capital solutions for enterprises.

·         Yubi Invest – Bond issuance and investments for institutional and retail     participants       

·         Yubi Pool– End-to-end securitisations and portfolio buyouts.

·         Yubi Flow – A supply chain platform that offers trade financing solutions.

·         Yubi Co.Lend – For banks and NBFCs for co-lending partnerships.


Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore.


Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. 


At Yubi, People are at the core of the business and our most valuable assets.

Come, join the club to be a part of our epic growth story.


Inviting applications for the role of Executive – Complaints.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Type
Full Time
75 days ago

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