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[Cleaning Business] General Administrative Assistant

We are looking for a General Administrative Assistant to work on various admin tasks for our US client with a Cleaning Business. You will be working with the client directly so we need someone with an A++ level of English communication skills with high initiative. Please do not apply if you think you're not a good fit for the role.

This is a long-term position and we expect you to work with the client for many years.

ABOUT YOU

Excellent English Communication SkillsTech-SavvyComfortable with SoftwaresAn eye for detailsAble to work with minimal supervisionMust have the initiative to do tasks on their ownSelf-motivation – ability to take on new tasks and learn/problem-solve quickly

As a General Administrative Assistant, here are your qualities and tasks, but are NOT limited to:

Answer inbound calls and emails and make outbound calls as necessary.Handle customer inquiries on all communication platforms used by the business.Ability to write clear and concise emails to prevent confusion.Be the first point of contact for customers.Possess an empathetic demeanor over the phone.Updating client information, processing orders over the phone, etc.Ability to work alongside different departments.Willingness to be assigned to other administrative tasks.Create detailed SOPs.Manage leads as they come in.Manage the Indeed job listing, review applicants, and help the client in onboarding the new employee.Maintain and manage records and other business and/or client information.Manage and answer customer inquiries from Facebook page, Instagram, and other social media platforms.

Salary: $600-$1000

TECHNICAL REQUIREMENTS

Dedicated workstation at homeNoise-canceling headphone20 MBPS minimum Internet connectionBackup device and Internet in times of power outages

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
71 days ago

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