Associate IT Project Manager

Summary

To support our vision in driving technological advances and in delivering the premier client/attorney experience, we are seeking an Associate IT Project Manager who will support a variety of projects with significant scope and impact supporting several different areas of the business. This individual will work closely with various teams to deliver value to the business, meeting the scope, budget, and timeline of all designated projects. In this role, you will have the overall responsibility to help design, monitor, run and continuously improve the practice and processes of change management.

Responsibilities

Support assigned initiatives from project planning to project close-out, ensuring that all activities, including process design and modifications, process automation/system enhancement requirements definition and development, methods & procedures development and modifications, testing, training, communications, deployment, business value realization monitoring, hand-off to business-as-usual operations, and project close-out are effectively and efficiently coordinated and completed on time and within defined scope and budget.

Assist in developing, managing, and delivering multiple IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.

Work with requestors, business areas, and operational teams processing requests to ensure compliance with the Change lifecycle

Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team.

Prepare weekly reports and briefings on program status, policies, and procedures, in support of acquisition program milestones

Conduct periodic process audits and reviews change reports to ensure the quality of process related activities

Define and collect metrics to provide project progression to Senior Management and C-level Executives

Cooperate with all necessary stakeholders and work closely with all levels of the organization to determine acceptable solutions.

Cultivate and maintain strong relationships with project teams and business partners.

Ensure accurate and complete files and artifacts are maintained for projects and appropriate close-out documents are distributed in a timely manner in accordance with corporate and customer standards.

Communicate to the Initiative Sponsor, Champion and Program Manager and bring awareness of issues that will impact project completion timeline, scope, or cost.

Pro-actively seek to identify and communicate any schedule and budget risks.

Review and improve process steps as needed by the project.

Qualifications

2+ years’ of Project Management experience

Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or related work experience.

Must be able to manage multiple large-scale projects across the full project lifecycle

Experience working in a large organization and ability to work across diverse remote teams and build effective relationships.

Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities

Technical problem-solving aptitude and diagnostic ability

Ability to thrive in a dynamic and rapidly evolving working environment

Excellent written and oral communication skills, ability to present concise reports and recommendations

Excellent planning and organization ability

Excellent time management skills and understanding the value of a baseline

Demonstrable business acumen and critical thinking skills

Preferred Qualifications

Experience with IT infrastructure and architecture; knowledge of Security, Service Desk, or Network concepts

Recent experience with an industry leading IT Service Management Platform (e.g., ServiceNow, BMC, Ivanti)

Project Management Institute PMP certification

Experience with software or hardware implementations

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