Benefits Administrator

Why project44?

At project44 we’re on a mission - to make supply chains work.

project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.

If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.

Are you ready for an exciting new challenge and additional exposure to many areas of Human Resources? Have you previously thrived in a fast-paced, collaborative environment? Our team is currently seeking a detail-oriented, organized, and people-focused Benefits Administrator to join us in building the destination for diverse, world-class talent. Every day our team strives to improve team member careers and deliver exceptional outcomes, and we need your help fulfilling that mission. Apply for the opportunity to work in an environment where your ideas are encouraged, contributions matter, and you are part of the bigger picture.  

About the role:

Key Accountabilities:

First point of contact to respond to team member benefit and leave of absence management general inquiries through our Help Desk ticketing system; to include claim issues, qualifying life event (plan changes) as examples

Ensure the accuracy of all benefits enrollment data in all systems to provide vendors and employees with accurate eligibility information; respond to all EDI file error reports and fix issues in a timely manner

Distribute all benefits enrollment materials and determine eligibility 

Manage the administration of benefit plans to include medical, dental, vision, life, disability, FSA, HSA, commuter, fitness reimbursement, EAP, COBRA; assist with future implementation of new programs

Process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA 

Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities 

Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts.

Assist with the annual open enrollment process 

Review and quality check the processing of monthly billing for all group plans

Partner with People team, Payroll and Finance to ensure end-to-end data consistency

Requirements & Skills:

3-5 years of progressive experience in human resources benefit administration and/or operations, delivering a high-quality experience for team members 

Extensive knowledge of federal and state requirements; benefit compliance (ADA, FMLA, ERISA, HIPAA, etc.) global knowledge a plus

Strong working knowledge of People functions and procedures (payroll, benefits, operations, data and compliance)

SaaS company experience or start-up environment is a plus but not required 

HRIS data administration experience required – UltiPro is a plus 

Experience working with external benefit administration service vendors

Able to confidentially maintain personal information. Understand and respect the nature of sensitive data

Detail-oriented and organized, with attention to accuracy 

Top-notch communicator and team player, always willing to collaborate with others 

Autonomous, self-disciplined, proactive, and solutions-focused with experience excelling in a dynamic, fluid, and fast-paced environment 

Results-driven, responsive, and adaptable 

Able to obsess over the customer, practice real talk, roll up your sleeves, your actions live up to words, and you share the wheel  

Diversity & Inclusion:

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any accommodation needed during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44:

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.