Senior Technical Program Manager

Responsibilities

Be single point of escalation and manage strategic relationships with Carrier Technical teams

Build, setup, and maintain SFTP connections for Carriers for both legacy AWS and Google Cloud servers

Guide automation to replace existing manual configurations for all carrier EDI integrations

Standardize and dictate p44 EDI standards for both Edifact and Ansi standards to all EDI partners

Receive, review, test, and approve customer and carrier EDI files for preprocessing and ingestion

Grow EDI message set capability by mapping added elements from booking request, booking confirmation, bill of lading, and schedule EDI message sets

Partner with CX/PS and Ocean Program Managers to support EDI integration and Carrier Onboarding

Manage FFW EDI connections and integrations while preparing for transition to API

Represent Network for EDI quality issues and working with Carriers to resolve

Liase with Ocean Product team on data elements from EDI into our Product

Liase with Booking Product team to identify available data elements and use within new Booking Product

Liase with Data Quality team to ensure partner EDI data meets p44 standards and SLAs