Key Account Manager - Art & Interiors

About the role

The Key Account Manager drives (profitable) GMV from existing assigned sellers. In addition to Account Manager responsibilities, you are qualified as a specialist in tailoring the approach and solutions to different types of assigned sellers. You also work closely with experts to accelerate (profitable) growth (eg. through maximising your assigned sellers' understanding of Catawiki's quality guidelines and by managing commercial deals). The Key Account manager does not have managerial responsibilities. The Key Account manager is a member of the Supercluster Sales team and reports into the Sales Team Lead, Sales Manager or Sales Director.

What you’ll do

Main responsibilities of a Account Manager plus the following:

You develop deep knowledge of sellers' needs.

You collect market trends to drive (profitable) growth, ensuring these are disseminated across your peers in Sales & Categories.

You educate existing sellers towards fulfilling KPIs (e.g. reserve price optimisation, quality guidelines).

You are responsible for establishing medium term strategic growth plans for your assigned sellers in your market in alignment with the Category Manager and/or Sales Director.

You present on a regular basis the progress of your accounts to senior management and peers.

You work proactively with experts to accelerate (profitable) growth (eg through maximising your assigned sellers' understanding of Catawiki's quality guidelines and by managing commercial deals).

You coach and mentor (junior) Account Managers

You build lasting relationships with your assigned sellers through phone calls, face to face meetings, email and fairs in order to grow their business.

You conduct regular business reviews by defining frequency depending on the potential or size of the seller and have a thorough understanding of the commercial processes, main KPI's and are able to translate this into relevant data and actions.

You build long term commercial plans with your sellers and use incentive programs to improve their performance.

You educate sellers in driving a positive Customer Experience to buyers.

You translate new opportunities into commercial actions for sellers.

What you’ll bring

Communication, excel at communicating in person, over the phone, via email, and across teams.

Company and seller expertise, nurture strategic relationships with top sellers

Strategic perspective

Skilled negotiation

Value-based selling

Autonomous and organised

A passion for the online industry or maybe have a collection yourself so that you are able to understand the language of our sellers;

Open to travel on a regular base in the Netherlands to meet your sellers and to our Amsterdam Headquarters

Excellent communication skills in Dutch and English

A Master/Bachelor’s degree with sales experience. Your degree is Commercial, Economics, or Sales related.

Capable of using google tools (sheet, slides) and data, we are a data-driven company.

Capable of using sales Hubspot is a plus.

Here’s what we can offer you

This is your chance to become part of a fast but sustainable growing tech company! You will have an exciting role in a young, fast-growing, dynamic & international organisation. You'll be part of an enthusiastic, highly motivated team of 800+ international Catawikians; you'll have big responsibilities and can really create something. Additionally you can expect:

Working with a top notch team acting on a champions league level in a super complex dynamic environment; you will learn a lot!

A diverse and international team with over 50 different nationalities.

A great office located in the heart of Amsterdam with an easy-going atmosphere.

Our entrepreneurial environment encourages everyone to take initiative and experiment with new ideas. You’ll actively contribute to the growth of the Catawiki platform.

Tailor-made trainings to facilitate your personal and professional growth

The fun part! Our Activity Committee plans everything from ‘CataFooty’ to International Food Festivals, Friday Drinks, Board Game Nights, Pub Quizzes and Boot Camps!

Stock Options: All Catawikians are granted 100 Stock Options after 12 months of service.

And there’s more! Paid holidays, holiday allowance and a fantastic pension plan paid for by Catawiki.

Job Type
Full Time
83 days ago

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