Family Team Conference Facilitator

About Us

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.


Tuition Assistance Program

Monthly MetroCards or travel reimbursement for use of personal vehicle will be provided to staff conducting home visits to families

Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)

Healthcare Plans (Medical, Dental, Vision, and Pet Care)

403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)

Candidates hired in this position will work in person but will have the flexibility to work remotely when program need allows



Reports To: Program Director of Special Services and Model Fidelity, TFFC

Location: 7 West Burnside Avenue, Bronx, NY 10453

Hours: 35 Hours/Week; Non-Exempt

Job Summary: The Family Team Conference (FTC) Facilitator is responsible for facilitating FTCs on a full-time basis. FTCs are meetings designed to bring all parties involved in a child’s life together (Parents/Foster Parents, Child, Attorneys/Social Workers, etc.) to discuss case planning issues related to the child’s placement. This includes required preparation work with GSS Case Planners and Supervisors (GSS), planning for space and supplies needed for each meeting-whether in person or virtual, and completion of required paperwork after the meeting concludes. The Facilitator ensures the meeting runs smoothly, creates an environment that is conducive to open communication, remains focused on the issues of permanence, safety and well being of the child, and assists the group in reaching consensus about the plan.

Duties of Successful Facilitator/Case Planner:

Cases are shared with other Facilitator and provides updates to develop and maintain monthly FTC calendar so it may be accurately reflected within the dashboard.

Oversee documentation and timeliness of submission by FTC Facilitator consultants.

Prepares for conferences by meeting with Case Planners/Supervisors, reviewing last FASP and Progress notes and/or attending Permanency Team Conferences on upcoming cases for review.

Prepares for conferences by reserving space, or virtual platform, maintaining supplies and notifying reception staff of meetings planned.

Facilitates Conferences on the dates/times assigned.

Completes FTC Summary Form and distributes timely at end of each conference.

Completes any required forms/paperwork necessary to document conference and maintain statistics for tracking and quality improvement purposes.

Maintains/expands professional skills by attending ongoing training when available and required.

May represent Agency at ACS and other outside meetings relevant to the FTC initiative.

Participates in group and individual meetings with GSS staff on FTC related topics to help ensure quality and compliance with the FTC model.

Other duties as assigned.

Qualifications of Facilitator/Case Planner:

Bachelor's Degree (Psychology; Social Worker or relevant field) with two years related experience and/or Child Welfare experience

Master's Degree is Social Worker is preferred

Excellent organization skills.

Solid knowledge of foster care system and regulations.

Belief in the group process and ability to relate to engage difficult clients/respect all points of view, serve as a role model, assist groups to find creative solutions and to develop appropriate service plans.

Capable of allowing group decisions to be reached by facilitating rather than directing.

Able to work with many different levels of staff.

Good written and verbal skills necessary.

Bilingual English/Spanish preferred.

Must have a commitment to work from a strength based and/or youth development perspective.

General Requirements:

All staff is expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Additional Information

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job Type
Full Time
83 days ago

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