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Employee Relations Co-ordinator

An exciting opportunity exists for an Employee Relations Co-ordinator to join the team in Cape Town.

The main purpose of this role is to provide administrative and coordination support to the Head of People & Labour Relations and Employee Relations team.

The Employee Relations Coordinator reports directly to the Head of People and Labour Relations. This position is responsible for carrying our administrative and coordination tasks in order to ensure all legislative requirements are met in terms of ER related matter. This position is also responsible for organizing and maintaining personnel records, updating internal ER database, and preparing all ER Documents and capturing information on the HRIS. The ER Coordinator will assist and support the ER team with IR matters including but not limited to grievances, disciplinary hearings, issuing of warnings, etc

Duties and Responsibilities (Include but is not limited to):

Providing administrative support to the Employee Relations team.Involved in resolving and responding to ER related queriesSupport HR Services Team with case management of Maternity, Paternity, Long Term Sickness and Flexible working, identifying potential early ER issues.To ensure validation of permits as main liaison with department of Home AffairsTo coordination all ER training sessionAssists and supports the ER team with IR matters including but not limited to grievances, disciplinary hearings, issuing of warnings, etcOrganize and maintain personnel recordsUpdate internal database and system recordsAssist payroll department by providing relevant employee information (e.g leave of absence, work schedules)Provide effective, timely and accurate administrative ER support to the ER Specialist.Ensure that compliance and best practice is consistently applied in all ER AdministrationEnsure that all request for advice is dealt with within the relevant service level agreement Complete routine coordination and administration tasksTo maintain an accurate filing system of all study loan requests and approvals and follow through until paidTo issue out termination documents (UI-19, Salary Schedule, Final payslip, POP and COS) to terminated employeesTo respond to staff queries and to resolve issues timeouslyTo escalate unresolved issues to the Head of People and Labour RelationsMonitor and manage own timeAttend bi-annual performance review with HOD Employee& labour RelationsAttend and participate all required compliance training and assignments

Key Requirements:

Bachelor's degree or Advanced Diploma Human Resources, Labour Law, Employee Relations or relatedER/HC AdministrationExperience in corporate advising and risk mitigationExperience in a fast-paced environmentKnowledge of relevant labour legislationKnowledge of ER process in a corporate environment

Additional Skills:

Planning skillsTime management skillsVerbal and written communications skillsInterpersonal skillsService OrientationReadiness To LearnEffective CommunicationMeeting TimescalesUpholding StandardsFollowing ProceduresFollowing ProceduresShould you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGET

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
84 days ago

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