Lead QA Engineer

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

The Lead QA Engineer will play an important role in the QA Engineering department. Specifically, they will work to automate and integrate test automation with our CI/CD pipeline as well as contribute to the scalability of our current and future test automation frameworks under a continuous testing methodology. The ideal candidate would be engaged to learning new skills and tools as the position evolves with the technology of the organization.

You embrace challenges and want to make a difference. You are curious and ask the right questions.

You are a self-driven individual with passion for innovation, who understands the value of an advanced testing practice can bring to an organization and are interested in using cutting edge technology paired with Agile methodologies to solve problems.

Does working as a QA Lead building the next-generation virtual care platform, 100% in the cloud using SPA framework and microservices-based architecture interest you?

If yes, we want to meet you!

Core Responsibilities:

What you will be doing:

Lead teams testing initiatives via coaching and enabling team members in contributing to the overall quality of products we support and develop. (e.g use & extend test framework capabilities, standardize testing practice across org, help design for testability)

Help productize and standardize test frameworks for reusability, maintainability, and extensibility across the organization.

Create automated software tools to verify and quantify the quality of the produced software

You are an Engineer – able to provide a fix to the defect you uncovered? - “blur the lines”.

Uncover, document and track defects

Improve test case execution efficiency and test coverage

Perform manual and automated Functional, Performance and End to End Product and System tests

Create training documentation & conduct knowledge transfer sessions

Work in an agile development environment, collaborating with the Engineering and Product teams to deliver quality software iteratively

Integrate QA processes into Software Development & Release Cycles

Troubleshoot issues in live, high availability systems.

Collaborate with the DevOps teams to design ideal strategies for Continuous Integration and Continuous Deployment

The technologies you’ll be using:

Source Control/CI/CD: GitLab (Infra-As-Code, Pipeline-As-Code, …)

Repository Manager: Artifactory

Containerization: Kubernetes, Docker

Cloud Computing: AWS Lambda, CloudFront/CloudWatch, Redis, Terraform, EC2, EC2 Autoscaling, APIGEE, and others

Programming Languages and Frameworks: JS/TypeScript, Java

Static Code Analysis: SonarQube

Data Storage: MySQL, MongoDB, Dynamo DB, AuroraDB

Testing Frameworks and tools: Cypress, Jest, MochaJS/ChaiJS, SuperTest, TestNg, RestAssured, RestTemplate, Selenium WebDriver, JMeter/Gatling, WireMock and others


8+ years of professional experience in Software Test Automation in a Continuous Integration and Continuous Deployment environment - framework creation and deployment, test automation design and maintenance

5+ yrs testing RESTful APIs - manual and automated

5+ yrs using/contributing to Python, Java or JS based automation framework

1+ yrs using Gitlab (as user & contributor), SonarQube (as user)

1+ yrs using Project Management/Defect Tracking Systems such as JIRA.

1+ yrs experience using SQL and Non-SQL databases

1+ yrs experience in performance/load testing with any of: JMeter, Gatling, Locust, Taurus

Experience with Swagger or similar frameworks is preferred

Experience automating UI (desktop, mobile, ott) applications, is a plus

Bachelor's Degree in Computer Science, or related field (or equivalent experience)

Who we need:


Passionate: You take pride in your work

Empathic: You show empathy for others

Participative: You are eager to collaborate to find solutions

Flexible: You welcome feedback from the team to improve on your designs.

Self-learner: You are enthusiastic in learning, as well as sharing what you know with your teammates.


Diverse skill set: someone that can do automation testing but also manual/black box testing if that’s the need.

Intellectual Curiosity: critical thinking and complex problem-solving abilities

Contextual Adaptability: able to adapt to different testing approaches depending upon the context of the projects.

Time management: managing time wisely by prioritizing and automating test cases

Understand business needs: able to take the ultimate call on a system’s ability to go live and provide the business with strategic inputs from testing perspective.

Additional information

Your Team:

Should you join Amwell and the Engineering team, you can expect:

The development organization is a multi-disciplinary team of engineers dedicated to creating a state-of-the-art TeleHealth experience on every platform we can get our hands on. Our cross-functional teams follow a pragmatic Agile methodology as we balance feature requests, strategic initiatives, tech debt, and exciting partnerships on the path to delivering a market leading product to a quickly growing customer base. We work hand in hand with the whole Amwell organization to ensure that our product meets the needs of all of our users.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

Unlimited Personal Time Off (Vacation time)

401K match

Competitive healthcare, dental and vision insurance plans

Paid Parental Leave (Maternity and Paternity leave)

Employee Stock Purchase Program

Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program

Free Subscription to the Calm App

Tuition Assistance Program

Pet Insurance

Job Type
Full Time
72 days ago

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