ParallelDesk
Login

Associate IT Service Desk Engineer

Our Ways of Working:

We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That’s why we operate with three working models which look to define where and how our people work - Remote, Hybrid, Site/Office - based. 

Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year).  Remote roles are specified directly on our job adverts

This role can be based in London or Manchester on a hybrid remote basis, where coming into the office is required as and when needed (at least 1 day a week is usual).

Work with Us

The IT Service Desk provides cover across all of Moonpig’s offices and production facilities and as an Associate IT Service Desk Engineer you will provide first, second and sometimes third line technical support to our colleagues across all of these locations. You will need an aptitude for working with a multitude of applications/systems to undertake analysis, diagnosis and resolution of colleague problems, which may range from straightforward to more complicated technical issues.

Moonpig is an iconic brand and innovator, with great values that we reflect in our work culture. Our customers send 14 million gifts and cards each year to their loved ones. We're committed to making a magical experience for them. We aim to become the ultimate companion for personal gifting.

Want to hear more? 

Take a look at our Moonpig Attraction Deck where you can hear more about our awesome perks and benefits as well as a culture to boot.   

 

Moonpig’s Commitment to Equality, Diversity and Inclusivity 

At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. 

We’re proud to have several employee-led committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Comimittee and our Moonpig Against Racism Committee. 

We’ll continue to push for diversity and that sense of belonging so that all Moonpig employees feel safe and comfortable to be their true authentic self at work.

Job Type
Full Time
Salary
N/A
Experience
N/A
Posted
82 days ago

Similar Jobs from Partners

More Jobs

External Job TitleCertified Occupational Therapy Assistant - COTA Home Health, Full Time

Symbria / Milwaukee
18 hours ago

Apply

Wilmington Elementary School Reading Certified Teacher

Varsity Tutors / Wilmington
19 hours ago

Apply

Customer Service - Tickets, Phones - Children’s Store/e-Commerce (2620)

ModSquad / Remote - USA
82 days ago

Apply

Variety Pack Team Member

Shearer's Foods, Inc. / Newport
82 days ago

Apply

Variety Pack Team Member

Shearer's Foods, Inc. / Newport
82 days ago

Apply

ParallelDesk News

Stellenmarkt des Kölner Studierendenwerks - Deine Stadt. Dein Job.

Srini | 21 December 2022

How do I make an HTTP request in Javascript?

Paralleldesk | 20 December 2022

Remote Jobs a Brief

Srini | 19 December 2022

US Green Card Immigration

Srini | 19 December 2022

Covid Conspiracy

Srini | 19 December 2022