Associate Director, Patient Safety and Risk Management

Who We Are

Ro is a direct-to-patient healthcare company providing high-quality, affordable healthcare without the need for insurance. Ro is the only company to seamlessly connect telehealth, in-home care, diagnostics, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has facilitated more than eight million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

The Role

As Associate Director of Patient Safety and Risk management, you will be responsible for day-to-day management of patient safety at Ro, as well as enhancing and implementing improvements to the patient safety reporting platform, Just Culture, appropriate policies and procedures and laying the foundation of patient safety risk management, in partnership with legal and other stakeholders. You will report to the VP of Quality and Safety, and work closely with several stakeholders including legal, clinical, technology and data. You bring significant experience in patient safety, risk management, awareness of the risk landscape in healthcare and digital health, as well as innovative approaches and out of the box thinking, to drive strategy, minimize risk and enhance patient safety on Ro’s platform as Ro scales.

The target base salary for this position ranges from $157,250 to $194,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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