Scheduling Coordinator

Scheduling Coordinator

 

Responsibilities:                    

Schedule research study participants appointments

Arrange travel services for study participants, as applicable (i.e., car service, hotel)

Process participant travel reimbursements

Assist with recruiting study participants

Track clinic staff schedules to alleviate over scheduling

Serve as a liaison between recruiter sites/vendors and clinic staff

Support receptionist responsibilities and provide coverage for front desk, as needed

Support clinical staff administrative tasks (i.e. filing, chart preparation)

 

Unique Department Requirements:

Strong computer skills and ability to multi-task

Exceptional communication and interpersonal skills

Must be able to work in a fast paced environment

Demonstrated proficiency in the daily use of Microsoft Outlook, Word, Excel and PowerPoint. Ability and willingness to learn and use new programs and systems, as required

Requires the accessing of information from many sources, systems, locations and media

Strong customer service skills: ability to communicate effectively with providers, patients, staff, visitors/others

Excellent phone skills required

Ability to exercise good judgment, time management and organizational skills and follow appropriate procedures when setting priorities and handling stressful situations

Requires knowledge and use of reference materials as provided i.e. protocols, manuals, memos, policies, procedures, etc.

 Qualifications:

Education: high school diploma with relevant experience, bachelor's degree preferred

Optional Certifications: BLS

Preference for familiarity of medical terminology/health sciences

 

Successful candidates must comply with COVID-19 Workplace Safety mandate requirements

 

 Invicro is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.